Vice President, Director of Operations
Brooke Coleates’ career at BSC Group is a powerful example of what it means to grow into leadership by consistently showing up for the team, solving complex challenges, and leading with empathy and integrity. As Vice President and Director of Operations, Brooke plays a central role in strengthening the firm’s internal systems, supporting project delivery, and advancing a culture grounded in collaboration and care.
Brooke began her journey at BSC as the firm’s first Project Administrator, a role she shaped by bringing clarity, structure, and thoughtful support to project teams. Her ability to streamline operations and connect across disciplines quickly earned the trust of colleagues at all levels. Over the years, Brooke has progressed through a series of key roles in business support and operations, each expanding her impact and deepening her understanding of the firm.
As Director of Operations, Brooke leads strategic initiatives that enhance BSC’s internal operations and overall efficiency. She has been instrumental in driving major systems improvements, including the implementation of the Vantagepoint platform, contributing to the firm’s five-year strategic plan, and implementing the smaller day-to-day process improvements. Brooke is also widely recognized for creating employee-focused programs that enhance morale, build community, and support field and office teams alike.
Respected across the company as a trusted advisor and team-builder, Brooke’s leadership reflects the best of BSC – purpose-driven, people-first, and always evolving. Her rise from an administrative role to executive leadership is a testament to her drive, vision, and unwavering commitment to making BSC stronger for everyone.
